Terms of Use

Thank you for visiting www.errakaaram.com (“Website” or “Site”). Errakaaram owns the Website. Errakaaram is licensed to use and operate the Website for the purpose of selling our products to the customers who transact using the Website.

For the purpose of these Terms, wherever the context so requires “You” or “User” shall mean any natural or legal person, including any registered user who has agreed to access and use the Website.

These terms of use, together with the documents referred to herein (collectively, the “Terms”), are the terms on which You are permitted to use the Website, whether as a guest or a registered user. Your use of the Website, including accessing, browsing, and placing orders, is governed by these Terms. By accessing and/or using the Website, You confirm that You accept these Terms and agree to comply with them. If You do not agree with these Terms, please do not use the Website.

CHANGES TO THESE TERMS

We may revise these Terms at any time by amending this page without prior notice. Please review these Terms periodically. Your continued use of the Website shall be deemed acceptance of any such changes.

LIMITATIONS

Errakaaram acts solely as a facilitator for transactions between You and the Seller. All commercial terms—including pricing, shipping costs, payment methods, delivery timelines, warranties, and aftersales services—are agreed between You and the Seller. Errakaaram is not responsible for those policies or for any disputes arising from the transactions.

PRIVACY POLICY

You must register and login to place orders on the Website. In the process, you may be required to share personally identifiable information such as your name, address, email and contact number. Please refer to our Privacy Policy for more information on how we use and protect your data.

LICENSE TO USE THIS SITE

We grant you a limited license to access and make personal use of our Website, but not to download (other than for caching), modify, or redistribute it without our written consent. This license does not include any resale or commercial use of the Website or its contents.

USE OF THE WEBSITE

Your use of any information or materials on this Website is entirely at your own risk, and it is your responsibility to ensure the products or services meet your requirements. You agree to use the Website strictly in accordance with applicable law.

ELIGIBILITY

Services on this Website are available only in select geographies in India. Persons who are “incompetent to contract” under the Indian Contract Act, 1872, including minors, must use the Website only under the supervision of a parent or legal guardian.

YOUR ACCOUNT AND REGISTRATION OBLIGATIONS

You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Please ensure that the information you provide is accurate and up-to-date. If you suspect any unauthorized use of your account, please contact us immediately.

INTELLECTUAL PROPERTY RIGHTS

All copyrights and intellectual property rights in the contents of this Website are owned by Errakaaram or its licensors. You are not permitted to reproduce, republish, or distribute any material without our prior written consent.

LICENSE TO USE THIS SITE

We grant you a limited, revocable, and non-exclusive license to access and use this Website for personal, non-commercial purposes only.

RETURNS

Due to the perishable nature of our products, returns are not accepted. Errakaaram shall not issue a refund for returned merchandise.

CANCELLATION POLICY

Orders can be cancelled within 24 hours of placement by contacting our customer service at contact@errakaaram.com or calling +91 9108330633. Once an order has been processed, cancellation is not possible. Your refund, if applicable, will be processed in accordance with our refund policy.

DEBIT/CREDIT CARD AND BANK DETAILS

You agree that the payment details provided for the purchase are correct and that you are authorized to use them. Payments will be processed through secure channels and any errors in payment information may result in cancellation of your order.

PRICING

While we strive to ensure all product prices on the Website are accurate, there may be occasional discrepancies due to technical errors, typographical mistakes, or outdated information. Errakaaram reserves the right to cancel orders if an error in pricing is detected.

AVAILABILITY OF PRODUCTS

Errakaaram does not directly supply products or services to consumers; instead, the products are offered by our sellers in accordance with product availability.

SHIPPING AND DELIVERY TERMS

Shipping and delivery of products are governed by our shipping and delivery policy, which is available on the Website. Please refer to that page for details.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide accurate and current information when placing orders. Errakaaram reserves the right to cancel orders if the information is found to be inaccurate.

RETURNS & CANCELLATIONS

Due to the perishable nature of our products, returns are not accepted and cancellations are only permitted if requested before the product is dispatched.

INDEMNITY

You agree to indemnify and hold harmless Errakaaram and its affiliates from any claims or demands arising from your use of the Website or violation of these Terms.

EVENTS BEYOND OUR CONTROL

Errakaaram will not be liable for delays, non-delivery, or damages due to events beyond our control, such as natural disasters, strikes, or other unforeseen incidents.

WAIVER & LIMITATION OF LIABILITY

No failure on our part to enforce any provision of these Terms will constitute a waiver of that provision. In no event shall Errakaaram or its affiliates be liable for any indirect, incidental, or consequential damages arising from your use of the Website.

TERMINATION

We reserve the right to terminate or suspend your access to the Website at our sole discretion if you violate these Terms or create any risk or legal exposure.

GOVERNING LAW AND JURISDICTION

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts of Gurgaon, Haryana.

GRIEVANCE OFFICER

For any grievances regarding these Terms, please contact our Grievance Officer:

Balaji Hariharan
Email: contact@errakaaram.com

DISCLAIMER

You acknowledge that you are using the Website at your own risk and that the content provided on the Website is for informational purposes only. The materials on this Website are provided “as is” without any warranties of any kind.