Terms of Service

Effective Date: October 2025

Thank you for visiting www.errakaaram.com ("Website" or "Site"). Errakaaram owns the Website. Errakaaram is licensed to use and operate the Website for the purpose of selling our products to the customers who transact using the Website.

For the purpose of these Terms, wherever the context so requires "You" or "User" shall mean any natural or legal person, including any registered user who has agreed to access and use the Website.

These terms of use, together with the documents referred to herein (collectively, the "Terms"), are the terms on which You are permitted to use the Website, whether as a guest or a registered user. Your use of the Website, including accessing, browsing, and placing orders, is governed by these Terms. By accessing and/or using the Website, You confirm that You accept these Terms and agree to comply with them. If You do not agree with these Terms, please do not use the Website.

1. ACCEPTANCE OF TERMS

By using this Website or creating an account (including through Google OAuth), you agree to be bound by these Terms of Service and our Privacy Policy.

2. TRADEMARK AND BRAND PROTECTION

ERRAKAARAM™ is a registered trademark of Famousgg Foods Proprietrix Dhivya Kumar. All rights, title, and interest in the ERRAKAARAM brand, including but not limited to:

• The ERRAKAARAM name, logo, and wordmark
• Trade dress including jar design, packaging design, and label aesthetics
• Product formulations and recipes
• Brand positioning, marketing materials, and visual identity
• Technology platform and business model

are the exclusive property of Famousgg Foods. Unauthorized use, reproduction, or imitation of any aspect of the ERRAKAARAM brand is strictly prohibited and may result in legal action.

3. CHANGES TO THESE TERMS

We may revise these Terms at any time by amending this page without prior notice. Please review these Terms periodically. Your continued use of the Website shall be deemed acceptance of any such changes.

4. ACCOUNT REGISTRATION

To place orders or access certain features, you may need to register an account. You can register using:

• Email address and password
• Google OAuth authentication

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please ensure that the information you provide is accurate and up-to-date. If you suspect any unauthorized use of your account, please contact us immediately at contact@errakaaram.com.

5. PRIVACY POLICY

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data, including information obtained through Google OAuth.

6. LICENSE TO USE THIS SITE

We grant you a limited license to access and make personal use of our Website, but not to download (other than for caching), modify, or redistribute it without our written consent. This license does not include any resale or commercial use of the Website or its contents.

7. USE OF THE WEBSITE

Your use of any information or materials on this Website is entirely at your own risk, and it is your responsibility to ensure the products or services meet your requirements. You agree to use the Website strictly in accordance with applicable law.

8. ELIGIBILITY

Services on this Website are available only in select geographies in India. Persons who are "incompetent to contract" under the Indian Contract Act, 1872, including minors, must use the Website only under the supervision of a parent or legal guardian.

9. INTELLECTUAL PROPERTY RIGHTS

All copyrights and intellectual property rights in the contents of this Website are owned by Errakaaram or its licensors. You are not permitted to reproduce, republish, or distribute any material without our prior written consent. This includes but is not limited to:

• Website content, images, and videos
• Product photography and descriptions
• Recipe content and cooking instructions
• Blog articles and educational content
• Software code and user interface design

10. PRICING

While we strive to ensure all product prices on the Website are accurate, there may be occasional discrepancies due to technical errors, typographical mistakes, or outdated information. Errakaaram reserves the right to cancel orders if an error in pricing is detected.

11. RETURNS & CANCELLATIONS

Due to the perishable nature of our products, returns are not accepted. Orders can be cancelled within 24 hours of placement by contacting our customer service at contact@errakaaram.com or calling +91 9108330633. Once an order has been processed, cancellation is not possible.

12. SHIPPING AND DELIVERY

Shipping and delivery of products are governed by our shipping and delivery policy. Please refer to our shipping page for details on delivery timelines and charges.

13. PAYMENT TERMS

You agree that the payment details provided for the purchase are correct and that you are authorized to use them. Payments will be processed through secure channels and any errors in payment information may result in cancellation of your order.

14. INDEMNITY

You agree to indemnify and hold harmless Errakaaram and its affiliates from any claims or demands arising from your use of the Website or violation of these Terms.

15. LIMITATION OF LIABILITY

In no event shall Errakaaram or its affiliates be liable for any indirect, incidental, or consequential damages arising from your use of the Website. Our total liability shall not exceed the amount you paid for the products or services in question.

16. TERMINATION

We reserve the right to terminate or suspend your access to the Website at our sole discretion if you violate these Terms or create any risk or legal exposure.

17. GOVERNING LAW

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts of Gurgaon, Haryana.

18. CONTACT INFORMATION

For any questions or concerns regarding these Terms of Service, please contact:

Errakaaram
Email: contact@errakaaram.com
Phone: +91 9108330633